At kiss916, your personal data is handled with the same level of care we apply to every aspect of our platform. This Privacy Policy explains exactly what we collect, why we collect it, and how you retain full control over your information.
Last Updated: 1 January 2026Our Data Commitments
A clear summary of our core privacy commitments — the full legal policy follows in the sections below.
All data transmitted between your device and kiss916 is protected by 256-bit SSL/TLS encryption. Stored data is secured using industry-standard encryption protocols with strict access controls.
kiss916 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your information stays with us and our authorised service partners only.
You have the right to access, correct, export, or request deletion of your personal data at any time. Our support team processes data rights requests within 30 calendar days.
We only collect the personal data that is strictly necessary to operate your account, process transactions, and comply with our legal obligations. We do not collect data speculatively.
Personal data is held only for as long as necessary to fulfil its stated purpose or meet regulatory requirements. Inactive account data is scheduled for review and deletion in line with our retention schedule.
In the unlikely event of a personal data breach that poses a risk to your rights, kiss916 commits to notifying affected players promptly and taking immediate remedial action to contain and resolve the incident.
This Privacy Policy ("Policy") describes how kiss916 ("Company", "Platform", "we", "us", "our"), accessible at https://kiss916.cam, collects, uses, stores, and protects the personal data of individuals ("Player", "User", "you", "your") who register for and use the kiss916 online gaming and sports betting platform.
kiss916 is committed to handling personal data responsibly and in compliance with applicable data protection laws. This Policy applies to all players accessing the Platform from Malaysia, including from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other locations throughout the country.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
kiss916 collects the following categories of personal data in connection with your use of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad / Passport number, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, phone number, residential address | Account communication, support, withdrawal verification |
| Financial Data | Bank account details, e-wallet identifiers (Touch 'n Go, Boost, GrabPay), cryptocurrency wallet addresses | Deposit processing, withdrawal execution, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system, session duration | Platform security, fraud detection, user experience optimisation |
| Transaction Data | Deposit history, withdrawal history, wager records, game history | Account management, regulatory compliance, dispute resolution |
| Communications Data | Live chat transcripts, support email exchanges | Customer support, quality assurance, dispute resolution |
| Preference Data | Preferred language, marketing opt-in status, responsible gambling settings | Personalised experience, responsible gambling compliance |
kiss916 collects personal data through the following means:
4.1.1 Account Registration: When you create a kiss916 account, you provide identity data and contact data directly through the registration form.
4.1.2 KYC Verification: When you complete our identity verification process, you submit supporting documents such as your Malaysian MyKad or Passport, proof of address, and proof of payment method ownership.
4.1.3 Deposits and Withdrawals: Financial data is collected when you initiate transactions via our supported payment channels, including FPX bank transfers (Maybank, CIMB, Public Bank, Hong Leong Bank), Touch 'n Go eWallet, Boost, GrabPay, DuitNow QR, USDT TRC20, and Bitcoin.
4.1.4 Support Interactions: When you contact our support team via live chat or email, communication data is collected and retained for quality assurance and dispute resolution purposes.
4.2.1 Cookies and Tracking Technologies: The Platform uses cookies, web beacons, and similar technologies to collect technical data automatically when you access and use the Platform. See Section 10 for full details.
4.2.2 Platform Activity Logs: Transaction data and gameplay data are automatically generated and recorded as part of normal platform operation.
4.3.1 We may receive identity or verification data from authorised third-party KYC service providers where we engage them to assist with the verification process.
4.3.2 We may receive fraud risk signals from payment processors in connection with specific transactions.
kiss916 uses the personal data we collect for the following purposes:
kiss916 processes personal data on the following legal grounds:
7.1 kiss916 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial or marketing purposes under any circumstances.
7.2 We may share personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual data protection obligations:
7.3 All third-party Data Processors engaged by kiss916 are required to process personal data only in accordance with our documented instructions and to implement appropriate technical and organisational security measures.
8.1 kiss916 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or to comply with applicable legal, regulatory, or contractual obligations.
8.2 The following general retention periods apply:
8.3 Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised in accordance with our data disposal procedures.
9.1 kiss916 implements and maintains a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
9.2 While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is completely secure. kiss916 cannot guarantee the absolute security of data transmitted over the internet.
9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, kiss916 will notify you without undue delay and take all necessary steps to investigate and remediate the incident.
10.1 kiss916 uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the Platform. Cookies are small data files placed on your device when you visit the Platform.
10.2 The following categories of cookies are used on the Platform:
10.3 You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some Platform features.
Subject to applicable data protection law, you have the following rights in relation to your personal data held by kiss916:
11.1 To exercise any of the above rights, please submit a written request to our support team at [email protected]. We will respond to your request within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, in which case we will notify you accordingly.
11.2 We may be required to verify your identity before processing a data rights request. This is to ensure we do not disclose personal data to unauthorised third parties.
11.3 Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
12.1 kiss916 is strictly an adult platform. Registration and use of the Platform is permitted only for individuals who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21.
12.2 All players are required to complete age and identity verification before withdrawals are processed. Where we have reasonable grounds to suspect that a registered account is held by a minor, we will immediately suspend the account pending investigation and, if confirmed, permanently close the account and reverse all associated transactions.
12.3 If you are a parent or guardian and believe that a minor has registered an account on the Platform using false information, please contact us immediately at [email protected] so that we may investigate and take appropriate action.
13.1 In the course of operating the Platform and engaging third-party service providers, your personal data may be transferred to and processed in jurisdictions outside Malaysia. Such transfers are made only where:
13.2 Regardless of the jurisdiction in which your data is processed, kiss916 requires all recipients to apply the same standard of data protection as described in this Policy.
14.1 kiss916 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or Platform functionality.
14.2 Where material changes are made to this Policy, we will notify registered players by email or via an on-Platform notification prior to the changes taking effect. The "Last Updated" date at the top of this page will be revised accordingly.
14.3 Your continued use of the Platform following the effective date of any revised Policy constitutes your acknowledgement of the updated terms. If you do not agree with the revised Policy, you should cease using the Platform and close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which kiss916 processes your personal data, please contact our support team through the following channels:
For general platform enquiries, please visit our FAQ page. For responsible gambling support tools, visit our Responsible Gambling page.
Our support team is available around the clock to assist with any privacy queries, data access requests, or concerns about how your information is handled. You can also find answers to common questions in our FAQ.
For entertainment purposes only. Players must be 21 years of age or older. See our Terms & Conditions for full platform rules.